Lead Trainer
Lisa Partridge is a Communications Consultant and Professional Speaker specializing in helping professionals enhance communication skills for clarity, impact, and human connection. Originally from the UK, Lisa taught English in Japan, Italy, and Germany before founding a business in London offering tailored language classes. In 2009, she moved to Singapore, where she worked with organizations like Singapore Airlines and Marina Bay Sands. In 2021, she established SIXCOMMS, offering interactive learning programs on communication. Guided by the Six Cs of Effective Communication, Lisa has worked with companies like Shopee, ByteDance, and ADB Bank and hosts the SIXCOMMS Podcast.
Course Summary
In today’s diverse workplace, effective communication across cultures is increasingly challenging, especially with remote or hybrid work environments. These modes require navigating cultural differences and time zones while maintaining meaningful human connections. While AI tools enhance efficiency, they can’t replace genuine human interaction. To succeed, we must focus on Connection, Curiosity, Compassion, Clarity, Customization, and Consistency.
This engaging 2-day course offers a unique opportunity to explore the elements necessary for creating inclusive spaces where everyone, regardless of background, can confidently contribute. Through hands-on activities, simulations, and case studies, you’ll assess your communication strengths and areas for growth. By the end, you’ll gain practical skills to foster collaboration across cultures, create inclusive environments, and drive innovation. Personalized action planning will set you on a path to elevate your communication skills and make a lasting impact in your work and relationships.
Course Objectives
By the end of this workshop, participants will be able to:
- Define effective communication principles that transcend cultural barriers and foster impactful interactions.
- Explore attentive listening techniques and identify personal blind spots that hinder effective communication.
- Apply best practices for giving and receiving constructive feedback to enhance communication skills.
- Examine tools and techniques to facilitate purpose-led, inclusive, and engaging meetings.
- Practice skills for leading meetings that ensure high engagement and effective capture of key learnings.
Course Agenda
Day 1
- Creative ways to foster connection and spark curiosity
- Cultural stereotypes and cultural bias
- Defining an effective communicator beyond culture
- Attentive listening and your listening blind spots
- Giving and receiving feedback – Best Practices and case studies
Day 2
- Communicating your purpose clearly and setting ground rules
- Different communication styles and preferences
- Tools to facilitate interactive meetings and create a safe space
- Role play – Facilitating an inclusive and engaging meeting
- Engaging retrospective frameworks to capture key learning
Course Methodology
- Innovative and Provocative: Encourages thinking beyond traditional models and exploring new possibilities
- Practical and Actionable: Provides practical steps and strategies for implementation
- Engaging and Interactive: Uses case studies, group activities, and discussions to enhance learning
- Pilot Testing Focus: Emphasizes the importance of pilot testing and using data to validate or challenge compensation hypotheses early in the course
Course Objectives
By the end of the course, participants will be able to:
- Understand the changing dynamics of the workforce and the limitations of traditional reward approaches
- Utilize data-driven decision-making to address reward-related challenges
- Design and implement pilot tests for new compensation models
- Develop effective base pay strategies for non-traditional work arrangements
- Create flexible and innovative variable pay systems
- Redesign pay-for-performance programs using modern methodologies like OKR
- Adapt salary benchmarking to fit the new work environment
- Implement new reward strategies and gain stakeholder buy-in
Target Audience
HR Professionals, compensation specialists, and business leaders who are responsible for designing and managing reward strategies within their organizations.
Target Competencies
- Gain insights into the latest trends and best practices in compensation strategy
- Learn practical steps to design and test new reward models
- Enhance your ability to use data and analytics to support HR decisions
- Discover how to motivate and retain a diverse workforce through innovative compensation approaches
- Develop skills to effectively communicate and implement changes within your organization
