Lead Trainer
Francesca Dickson
Risk and Governance Trainer & Professional Speaker
Francesca Dickson is a governance, risk management, and compliance expert with over 20 years of experience helping organizations navigate complex risk landscapes. She has held key roles such as Head of Risk and Governance, Risk Manager, and Compliance Officer, successfully establishing risk frameworks, defining risk appetite, and enhancing risk culture. A passionate educator, Francesca delivers risk and governance training with the Governance Institute of Australia and mentors professionals in the field. As Chair of the Governance Institute’s Risk and Technology Committee, she leads discussions on emerging risks and develops industry resources. Her thought leadership includes government roundtables on cyber risk, AI, and climate risk disclosure, and she is the author of the upcoming Cyber Guide for Directors and Professionals. Her contributions have earned her recognition in the Governance Top 100 and the Strategic Risk Asia-Pacific Risk Team of the Year.
Course Summary
This two-day course equips professionals with the skills to develop, implement, and manage effective Business Continuity Plans (BCPs) while building operational resilience and responding to crises. Participants will gain expertise in risk assessment, business impact analysis, continuity planning, and crisis management, including communication and recovery strategies. Day 1 focuses on foundational concepts, risk assessments, and developing robust continuity plans to ensure organizational resilience. Day 2 emphasizes practical implementation, crisis response techniques, and integrating continuity plans into daily operations. Participants will refine crisis communication skills and recovery strategies through hands-on exercises and simulations. By the course’s end, attendees will confidently apply business continuity principles, navigate crises, and safeguard their organization’s future.
Course Objectives
By the end of this course, participants will:
- Understand the Business Continuity Management and Crisis Management
- Conduct Comprehensive Risk Assessments and Business Impact Analyses (BIA)
- Create and Document a Business Continuity Plan (BCP)
- Implement and Integrate the BCP into Organisational Processes
- Manage Crises and Communicate Effectively During Disruptions
Course Content
- Business Continuity ad Resilience
- Risk Assessment and Business Impact Analysis
- Business Continuity Plans
- Implementing Business Continuity Plans
- Crisis Management and Communication
- Business Continuity and Crisis Management Exercises
- Group Simulation
